For hotels & guesthouses
The front desk can't be on the phone and at the counter at once
A guest checks in while another calls to book a room — and one of them ends up waiting. Ciaomatic answers your property's line, takes room reservation requests by dates and room type, and answers the check-in and amenity questions guests ask all day, so a busy desk never costs you a booking.
A guest who reaches voicemail books somewhere else tonight
The reservation calls you can't reach are rooms someone else is about to fill.
"Do you have a room this weekend?"
The agent takes the dates, party size and room type and logs the reservation request — availability doubts go to your front desk, never a wrong promise.
"What time's check-in?"
Check-in and check-out, breakfast, parking, wifi, pets — the agent answers the everyday questions straight from what you set, in the guest's own language.
Front desk with a guest, phone ringing
While reception is checking someone in, the agent picks up the line, takes the booking, and keeps the queue at the counter moving.
Changes and callbacks
It takes reservation changes and a callback number, so the bookings you logged are the guests who arrive.
From ringing phone to booked room in three steps
No telephony to wire up, no code, no long install.
- 1
Get a number
Pick a new local number, or forward the property line your guests already call to Ciaomatic.
- 2
Set your property up
Start from the hotel template, add your room types, check-in times and amenities, and connect Google Calendar to keep the reservation book.
- 3
Publish and book rooms
Call it to hear how it sounds, then publish. From that minute, every call is answered and every reservation request is logged.
Ready-made template
The Hotel & guesthouse agent, ready on day one
Ciaomatic ships a purpose-built receptionist for small hotels and guesthouses — it takes room reservation requests and answers check-in, breakfast, parking and amenity questions. Availability doubts go to your desk. Add your details and it's ready to answer.
Connects with
- Google Calendar
- More integrations coming soon
Hotel / guesthouse
Takes room reservations by dates, party and room type; answers check-in and amenity questions.
- Takes reservation requests by dates, party and room type
- Answers check-in, breakfast, parking and amenity questions
- Keeps the reservation book in Google Calendar
- Routes availability doubts to your front desk
One booked room a month more than pays for it
Simple monthly plans with included minutes — the same pricing as every Ciaomatic account.
Plans from $29/month
See full pricingStop letting reservations go to voicemail
Join the waitlist and put a receptionist agent on your property's line.