For clinics
Every patient call answered, even when the front desk can't
Patients call to book, move, and ask — and a busy front desk means voicemail, hold music, and missed appointments. Ciaomatic answers your clinic's line, schedules straight into your calendar, and handles the everyday questions, so your team can look after the people in front of them.
A phone that's always busy is a patient who gives up
The calls stacking up at reception are appointments waiting to be booked.
The front desk is swamped
Reception is with a patient and three lines are ringing. The agent answers each one, books the appointment, and confirms the details — no one waits on hold.
"I need to move my appointment"
The agent finds the booking, reschedules or cancels it, and reminds the patient of your cancellation policy when it matters.
The questions you hear all day
Hours, location, what to bring, which services you offer — the agent answers the everyday questions so your team doesn't repeat them fifty times.
New-patient intake
It collects and confirms new-patient details and passes them to reception to register — accurately, without holding up the desk.
From ringing phone to booked patient in three steps
No telephony to wire up, no code, no long install.
- 1
Get a number
Pick a new local number, or forward the clinic line your patients already call to Ciaomatic.
- 2
Set up your clinic
Start from the clinic template, add your services, hours and policies, and connect Google Calendar so it books real availability.
- 3
Publish and answer
Call it to hear how it sounds, then publish. From that minute, every patient call is answered and logged.
Ready-made template
The Clinic receptionist agent, ready on day one
Ciaomatic ships a purpose-built receptionist agent for clinics — it triages each call, books and moves appointments, registers new patients, and answers questions about your clinic. Add your details and it's ready to take calls.
Run a veterinary practice? There's a dedicated Veterinary clinic template that triages pet emergencies too.
Connects with
- Cliniko
- Calendly
- Google Calendar
Clinic receptionist
Books, reschedules and cancels patient appointments, and answers clinic questions.
- Books, reschedules and cancels into Google Calendar
- Registers new patients and passes details to reception
- Answers hours, location, services and policy questions
- Routes calls that need a person to your team
A handful of booked appointments a month more than covers it
Simple monthly plans with included minutes — the same pricing as every Ciaomatic account.
Plans from $29/month
See full pricingGive every patient a phone that actually answers
Join the waitlist and put a receptionist agent on your clinic's line.